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Privacy Statement

North Coast Vehicle Storage: July 1, 2012


North Coast Vehicle Storage ("NCVS") knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully. Therefore, this online Privacy Statement tells you about the information North Coast Vehicle Storage collects through the services available on www.clevelandvehiclestorage.com (the "Site"), and how we use that information.

By using the Site, you are accepting the practices described in this Privacy Statement as well as the Terms and Conditions should you sign a contract with us, as modified by us from time to time. If we change this Privacy Statement or Terms and Conditions, we will post a notice and change the date at the top of this page, so that you are always aware of the information that we collect and how we use it. Therefore, we encourage you to check this page periodically for updates or changes whenever you visit the Site.

All changes will become effective when posted, and by continuing to use the Site following the posting of any changes, you agree to be bound by such modified Privacy Statement.

The Information We Collect and How We Use It
When you visit and use the Site, we gather certain information to help us better serve you. The information that we receive and collect depends on what you do when you visit the Site.

Except as described in this Privacy Statement, we do not sell, rent, share or disclose the personally identifiable information that you provide to us (which is information that can be used to identify you individually) with any other organization. Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Please be aware that we may disclose any information you provide to us (including personally identifiable information) in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal process, to respond to any claims or to protect our rights, property or personal safety, or that of our customers or the public.

Information We Automatically Collect
Some information is automatically collected when you visit the Site. We collect the name of the domain and host from which you access the internet, the internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access the Site, and the internet address of the web site from which you linked directly to the Site.

We use this information to monitor the Site and provide us with the ability to enhance our customers' experience by serving up relevant content and to determine aggregate information about usage patterns.

Questions and Feedback
If you have any questions about our Privacy Statement or our use of your information please email us. The content of any comments, suggestions, questions, information and feedback received by North Coast Vehicle Storage shall be deemed to be non-confidential.

Any comments or materials sent to North Coast Vehicle Storage through this Site, including all feedback, questions, comments, suggestions, questionnaires and the like, shall become the sole property of North Coast Vehicle Storage. North Coast Vehicle Storage shall be free to use any such suggestions, comments, concepts and the like for any and all purposes of its sole choosing, without payment of any compensation.


Terms & Conditions

Our Online Quote is exactly that, an estimate that does not include taxes and is subject to change. Please do not assume the online price is final, payment option may also change expected price. We will verify all fees, square footage, options, extras, discounts, and taxes at time of contract with you. Thank you!

North Coast Vehicle Storage agrees to provide for the storage of the item listed on the contract for the period of time stated on behalf of the Owner.

North Coast Vehicle Storage will determine the actual square footage when the item arrives for storage and Owner agrees to any price adjustments from oral or website estimates that may be necessary.

All storage fees must be paid for in full in advance of the storage period. A $50.00 fee will be charged for any returned checks.

North Coast Vehicle Storage also agrees to perform any requested services (if optional) in a timely fashion while in storage and prior to the end of the storage period unless other arrangements have been made. North Coast Vehicle Storage reserves the right to refuse any additional services on items for any reason.

Storage fees beyond the stated period will be invoiced at published monthly rates (with no discounts available), in effect at the end of the contract period and are subject to change as those published rates change. A 24% annual late fee of balance due will be charged on all overdue payment accounts.

Payment for any additional services requested after initial storage rendered by North Coast Vehicle Storage must be paid in full before the item is removed from North Coast Vehicle Storage. A $25.00 late fee will be charged on all overdue bills.

Keys to all motorized recreational vehicles, automobiles and motorcycles must be given to North Coast Vehicle Storage. Owner also gives permission to North Coast Vehicle Storage to move item within the storage area to access other items in storage, prepare item for owner’s pick-up or in case of any emergency.

Items may be moved to access other items in storage. If it is necessary to move a boat that is in storage after the anticipated launch or exit date listed on the contract, North Coast Vehicle Storage reserves the right to invoice Owner for costs associated with the move.

North Coast Vehicle Storage shall not be responsible for or have any liability whatsoever for any loss, damage, personal injury or loss of property of life within the control of North Coast Vehicle Storage, its employees or its agents in connection with (1) the premises of North Coast Vehicle Storage or the use of its storage space, (2) the Owners item and associated equipment, (3) any loss due to fire, theft, vandalism, collision, North Coast Vehicle Storage equipment failure, windstorm, rain, tornado or any other act of God or casualty loss. Owner agrees to cover these risks with appropriate insurance coverage without subrogation against North Coast Vehicle Storage.

No person, other than the Owner, shall perform work on the item without the prior approval of North Coast Vehicle Storage. North Coast Vehicle Storage also reserves the right to limit the scope of work being performed by the Owner. At no time is the Owner permitted to perform work on the item’s electrical or fuel systems while in the indoor storage facility.

All items must be emptied of majority of fuel and have no more than five (5) gallons of gas in the tank. All batteries must be removed or disconnected from boats in the indoor storage facility.

Owner shall comply with all rules and regulations established by North Coast Vehicle Storage and shall not engage in activities which are in violation of any city, county, state or federal law or ordinance.

Location of the item in storage will be at the discretion of North Coast Vehicle Storage.

Boaters, North Coast Vehicle Storage will attempt to meet the haul-out and launch date requested by the Owner. Dates are available on a first come first serve basis and are subject to change.

Our "Refer a Friend" program must be properly documented online to receive the discount (i.e. your friend must fill out the Online Quote form and name you specifically or no discount will be applied). Discount subject to Seasonal or Annual contract with immediate full payment.

Owner is responsible for paying any haul-out or launch fees directly to the facility providing service.

North Coast Vehicle Storage reserves the right to sell or dispose any item that has unpaid fees for a period of ninety (90) days.